Privacy Policy

Privacy Policy

Introduction

Welcome to https://elderly-care-lozano-texas.primarycareaid.com (hereafter referred to as “Elderly Care Lozano Texas,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, storage, use, and disclosure of information about our website visitors and users (collectively, “you” or “your”).

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://elderly-care-lozano-texas.primarycareaid.com.
  2. Any applications, services, and products offered through our platform.
  3. Interactions on our websites linked to this Privacy Policy.
  4. Communications initiated by us, such as newsletters, emails, phone calls, or text messages (SMS).

Please note that this policy does not extend to third-party platforms, applications, or services accessed via links on our website. These external entities have their own privacy policies governing data collection and usage, which we encourage you to review.

Processing Activities

This Privacy Policy governs your interactions with us in the following scenarios:

  1. Using our applications, services, or products as an authorized user.
  2. Visiting any of our websites associated with this Privacy Statement.
  3. Subscribing to our newsletters, emails, or other communications.

Personal Data Collection

We collect various categories of personal data, including but not limited to:

  1. Account Information: Details required to set up and manage your user account, such as names, usernames, email addresses, and passwords.
  2. Payment Information: Transaction details, billing addresses, and payment method information for processing payments and preventing fraud.
  3. Financial Information: Savings, investment, or other financial data if you choose to share it through our services.
  4. Purchase Information: Items purchased from us, purchase frequency, and related transaction details.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile app usage data collected via cookies or similar technologies.
  6. Location Data: Your geographic location information when you interact with our services.
  7. Feedback: Comments, reviews, and responses provided by you to enhance our products and services.
  8. Social Media Information: Data from social media platforms when you choose to connect your accounts for seamless access or sharing.
  9. Product Information: Details about the products you browse, view, or purchase on our site.

We collect this data through various means, including direct user input, automated tracking technologies (like cookies), and information provided by third parties in compliance with their privacy policies.

Cookies

We use cookies to enhance your experience and analyze website performance:

  1. Strictly Necessary Cookies: Essential for navigation and functionality on our website.
  2. Preference Cookies: Remember user preferences, language settings, and other customization options.
  3. Analytics Cookies: Track anonymous usage data to improve the website’s performance and user experience.

Users can control non-essential cookie preferences through our Cookie Manager or by adjusting browser settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including:

  1. Providing and improving our services.
  2. Complying with legal obligations.
  3. Protecting our rights and interests.

Once the purpose is fulfilled, we securely delete or anonymize your data unless required otherwise by law.

Security Measures

We implement robust security measures to protect your personal data:

  1. Employing encryption for data at rest and in transit.
  2. Utilizing secure third-party processors who adhere to industry standards for data protection.
  3. Regularly reviewing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

We do not knowingly collect personal data from individuals under the age of 18. If you are a parent or guardian concerned about one of our services handling your child’s information, please contact us using the details provided below.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  1. Access and rectification: The right to access and request corrections or deletions of inaccurate or incomplete personal data.
  2. Erasure: The right to request the deletion of your personal data, under certain circumstances.
  3. Restriction: Limiting our use of your personal data in specific situations.
  4. Portability: Receiving a copy of your personal data in a structured format for reuse across different platforms.
  5. Objection: Objecting to the processing of your data for specific purposes.
  6. Non-discrimination: The right to be free from unfair treatment due to exercising your privacy rights.
  7. Appeals and complaints: Filing appeals or complaints with us or relevant authorities regarding our handling of your data.

To exercise any of these rights, please reach out to our privacy team at the contact details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically for the latest information.

Contact Information

For privacy-related inquiries, unsubscribe requests, or if you have any questions about our data practices, please contact us: